Privacy Policy

In addition to the data protection declaration of our website, we also provide you with our data protection information for customers and interested parties.

30/09/2019 at 03:49 p.m.

Privacy Policy
Data controller:
MRA-Klement GmbH
Siemensstr. 6
79331 Teningen
info@mra.de, phone 07663 93890, fax 07663 938911

Thank you for your interest in our website. Protecting your privacy is very important to us. In the following, we will provide you with detailed information on how your data is handled.

1. Access data and hosting

You can visit our website without supplying any personal information. Every time you access a website, the web server merely stores a so-called logfile, which contains data such as the name of the requested file, your IP address, the data and time of access, the transmitted volume of data and the requesting provider (access data), and registers the visit.

This access data is analysed exclusively for the purpose of safeguarding a trouble-free operation of the site and to improve our offer. This serves to safeguard our predominantly legitimate interests within the framework of a balancing of interests in displaying our offer correctly pursuant to point (f) of Art. 6(1) GDPR. All access data is deleted seven days after your visit to the site at the latest.

Third-party hosting services
A third-party is providing services for the hosting and display of the website for us on our request. In a balancing of interests, this safeguards our overriding legitimate interests to have our website displayed properly. Any and all data collected as described below when you use this website or in the forms for the online shop are processed on their servers. Any processing on other servers will only take place as described herein.

Our service provider is located within a European Union or European Economic Area country.

SSL or TLS encryption
For safety reasons and in order to protect the transmission of confidential content, such as orders or requests that you send to us as website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the address line of the browser changing from “http://” to “https://” and by the lock symbol in your browser field. When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.

2. Collection and use of data for contract processing, contact

We collect personal data if you disclose it to us in connection with your order, or if you contact us (e.g. via contact form or email). Mandatory fields are indicated as such because in this case it is vital that we use your data for contract processing or in order to process your contact request, without which we would be unable to complete the order or establish contact. The respective input form indicates what data is collected. We utilise the data you disclose to us pursuant to Art. 6(1) point (b) first sentence GDPR to implement and process your requests. After contract processing has been fully completed, and at the conclusion of any fiscal and commercial retention periods, we erase your data unless you have explicitly consented to further use of your data or if we reserve the right to the extent permitted by law to continue processing your data, about which we inform you in this privacy notice.

3. Data transfer

For the performance of a contract pursuant to Art. 6(1) point (b) first sentence GDPR, we transmit your data to the shipping company contracted to make the delivery, insofar as this is necessary in order to deliver the ordered products. Depending which payment service provider you have chosen in your ordering process, we transfer the payment data collected for this purpose to the financial institution which handles the payment and if necessary to the payment service provider we have contracted or to the chosen payment service. The chosen payment service provider occasionally collects this data itself if you have opened an account at the said institution. In this case, you must disclose your access data when registering with the payment service. Here, the privacy policy of the respective payment service provider applies. The same applies to the transfer of data to our manufacturers or wholesalers whenever they handle dispatch on our behalf (drop-shopping).

Data transfer to shipping providers
Insofar as you have expressly given us your consent pursuant to Art. 6(1) point (a) first sentence GDPR during or after your order, we will transfer your email address to the shipping provider in question in order for them to contact you to announce or coordinate the delivery with you prior to dispatch.

This consent may be withdrawn at any time by sending a message to the contact options set out below or by contacting the shipping provider using the contact details set out below. If this consent is revoked, we will delete the data used for this purpose, unless you have expressly agreed to any further use of your data or if we have reserved the right to further data processed as permitted by law, which we will inform you of in this privacy notice.

DHL Global Forwarding
Breisgauallee 10
79336 Herbolzheim

Data transfer to collection agencies
In order to execute the contract in accordance with Art. 6(1), point (b) first sentence GDPR, we will disclose your data to any collection agency commissioned by us, if our demands for payment are not met despite warnings having been sent. In this case, the claim will be collected directly by the collection agency. Furthermore, this disclose of data safeguards our overriding legitimate interest to assert our demands for payments, within the framework of a balancing of interests, pursuant to Art. 6(1) point (f) first sentence GDPR.

4. E-mail newsletter

E-mail advertisement without newsletter registration and your right to object
Where we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right on the basis of Section 7(3) of UWG [Act Against Unfair Competition] to regularly send you offers via email concerning products from our range similar to the ones you have already purchased. This serves to safeguard our predominantly legitimate interests within the framework of a balancing of interests in approaching our customers for promotional purposes.
You may withdraw this use of your email address by sending a message to us via the contact below or object to its use by way of a relevant link in the promotional email at no further cost other than the transfer costs which ensue according to the base rates.
The newsletter is sent by a service provider on our behalf; we will disclose your e-mail address to that provider for this purpose.
Our service provider is located within a European Union or European Economic Area country.

5. Use of data for payment handling
Hire-purchase
When selecting the purchase option “hire-purchase” and granting the required consent under data protection law pursuant to Art. 6(1) point (a) first sentence GDPR, the personal data (first name, surname, address, e-mail address, phone number, date of birth, IP address, gender) as well as the data required for the transaction (item, order amount, payment deadline, total amounts, invoice number, taxes, currency, order date, and time the order was placed) will be transmitted to our partner Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm for processing this type of payments. To ascertain the identity and credit standing of the customer, our partner will retrieve information and data from public data bases and credit agencies. The providers from whom the information and, where applicable, data on credit standing based on mathematical-statistical processes are collected as well as those who provide other details for the processing of your data after transmission to our partner Klarna Bank AB (publ) can be found in the privacy notice of our partner under: https://www.klarna.com/de/datenschutz/
Our partner Klarna Bank AB (publ) will use the statistical probability of default on payment for a balanced decision on establishment, execution or termination of a contractual relationship. You can explain your position and contest the decision by contacting our partner Klarna Bank AB (publ). The consent to data processing granted when placing an order can be revoked towards us at any time and without statement of reason with effect for the future.

6. Cookies

To make the visit to our website more attractive and to enable certain features, to display suitable products, or for market research, we apply so-called cookies on various pages. This serves to safeguard our predominantly legitimate interests within the framework of a balancing of interests in displaying our offer in an optimal manner pursuant to point (f) of Art. 6(1) first sentence GDPR. Cookies are small text files which are stored on your device. Some of the cookies we use will be deleted after quitting the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser on your next visit (persisting cookies). You can monitor the duration of storage in the overview of your browser’s cookie settings. You can configure your browser to notify you of cookies being created and to decide on accepting them individually or to reject cookies in certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of every browser, where explanations exist which inform you how to alter your cookie settings. You can find these for the respective browser under the following links:
Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

The functionality of our website may be impaired if you disallow cookies.

Edit cookie preferences

 

Google Fonts
This website uses the script code “Google Fonts”. Google Fonts is a service of Google Ireland Limited, a company incorporated and operating under Irish law with registered place of business in Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). This safeguards our overriding legitimate interest of uniform presentation of content on our website within the framework of a balancing of interests pursuant to Art. 6(1) point (f) GDPR. This code establishes a connection between the browser you use and the Google servers. In this way, Google is made aware that our website has been accessed from your IP address. Where information is transmitted to and stored on Google servers in the USA; the US company Google LLC is certified in accordance with the EU-US-Privacy Shield. An up-to-date certificate can be viewed here. In view of the agreement between the USA and the European Commission, the latter has established a reasonable level of data protection for the companies which are certified by the Privacy Shield. Please see the privacy notice of Google for further information about data processing.

Our online presence on Facebook, Google, and Instagram
Our presence in social networks and on platforms serves to offer improved, active communication with our customers and interested parties. There, we inform you of our products and regular promotions. When you visit our online presences in social media, your data may be collected and stored automatically for market surveys and advertising purposes. Using pseudonyms, so-called usage profiles are generated from this data. This may be used to place advertisements inside and outside the platforms which supposedly correspond to your interests. To this end, cookies are implemented on your terminal. These cookies store customer habits and interests. This serves to safeguard our predominantly legitimate interests within the framework of a balancing of interests in marketing our offer in an optimal manner and communicating effectively with our customers and interested parties pursuant to point (f) of Art. 6(1) GDPR. If you are asked by the corresponding social media platform for your consent (approval) to data processing, for example with the aid of a checkbox, the legal basis for processing is point (a) of Art. 6(1) GDPR. Where the aforementioned social media platforms have their registered place of business in the USA, the following applies: The European Commission has issued an adequacy decision for the USA. This is based on the EU-US Privacy Shield. An up-to-date certificate for the relevant company can be viewed here.
To find out more details on the processing and use of data by the provider as well as your rights and setting options for the protection of your privacy, especially the opt-out options, please consult the corresponding provider privacy policy under the links below. If you still require help in this regard, please contact us.
Facebook: https://www.facebook.com/about/privacy/
Data processing is based on an agreement between the respective controllers pursuant to Art. 26 GDPR which you can access here:
https://www.facebook.com/legal/terms/page_controller_addendum
Google/ YouTube: https://policies.google.com/privacy
Instagram: https://help.instagram.com/519522125107875

Opting out:
Facebook: https://www.facebook.com/settings?tab=ads
Google/ YouTube: https://adssettings.google.com/authenticated
Instagram: https://help.instagram.com/519522125107875

7. Sending rating reminders by e-mail

Rating reminders by eKomi
Insofar as you have expressly given us your consent pursuant to Art. 6(1) point (a) first sentence GDPR during or after placing your order, we will disclose your email address eKomi Ltd., Markgrafenstraße 1, 10969 Berlin (https://www.ekomi.de), so that they can email you a rating reminder.

This consent may be withdrawn at any time by sending a message to the contact set out below or directly to eKomi Ltd.

8. Contact options and your rights

As a data subject, you have the following rights:

  • pursuant to Art. 15 GDPR, you have the right, to the extent stated therein, to obtain access to personal data we process concerning you;
  • pursuant to Art. 16 GDPR, you have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you, and the right to have incomplete personal data completed;
  • pursuant to Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless further processing thereof is required for
    – exercising the right to freedom of expression and access;
    – for compliance with a legal obligation;
    – for reasons of public interest or
    – for the establishment, exercise or defence of legal claims;
  • pursuant to Art. 18 GDPR, you have the right to request the restriction of processing of your personal data if
    – you contest its accuracy;
    – if its processing is unlawful but you object to its erasure;
    – we no longer require the data, but you require it for the establishment, exercise or defence of legal claims, or
    – if you have objected to the processing in accordance with Art. 21 GDPR;
  • pursuant to Art. 20 GDPR you have the right to receive the personal data you have disclosed to us in a structured, commonly used and machine-readable format, or to have the personal data transmitted to another controller;
  • pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. For this purpose, you may usually consult the supervisory authority of your customary place of residence or work, or our company headquarters.

If you have queries about the collection, processing or use of your personal data, when requesting information, rectification, restriction or erasure of data as well as concerning withdrawal of consent to processing or objection to a certain data application, please get in touch with us directly via the contact details in the imprint.
Data protection officer:
Simone Klumpp – Klumpp Informationstechnik GmbH
Theodor-Kaufmann-Straße 31
77933 Lahr

s.klumpp@klumpp-systeme.de
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Right to object
Insofar as we process personal data to safeguard our overriding legitimate interests within the framework of a balancing of interests as mentioned above, you may object to such processing with effect for the future. If the processing takes place for the purpose of direct marketing, you may exercise this right at any time in the manner explained above. If the processing takes place for other purposes, you have a right to object only when reasons exist which relate to your particular situation.

Where you have exercised your right to object to processing, we shall no longer process your personal data for these reasons unless we have proof of compelling and legitimate grounds for processing which outweigh your interests, rights and freedoms, or where processing is necessary for the establishment, exercise or defence of legal claims.

This shall not apply where processing takes place for the purpose of direct marketing. In this case, we shall not process your personal data further for this purpose. * *******************************************************************

Do you have questions about one of our articles or your order?

Our team will give you fast, uncomplicated assistance.

Phone: 0049766393890

Email: info@mra.de